Returns & Exchanges

At Bonanza Satrangi, we strive to ensure your satisfaction with every purchase by offering a flexible 14-day return and exchange policy for unworn items with original tags. We are committed to providing a seamless shopping experience, whether you are updating your wardrobe with our latest lawn collection or signature ready-to-wear pieces.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp within 14 days of delivery to request an exchange or return authorization.

• 2.
  Pack the Items

  Securely place the unwashed and unworn items back into their original packaging, ensuring all price tags and invoices are included.

• 3.
  Ship the Parcel

  Send the package back to our central warehouse using a traceable courier service and provide the tracking number to our support team.

• 4.
  Quality Inspection

  Once received, our quality assurance team will inspect the items, after which your exchange will be dispatched or a store credit voucher will be issued.